AquaGuard · Claims Support

We're Here to Help
Protect Your Pool.

Tell us what's happening with your pool or equipment. Share your contract details and any photos or videos that may help our claims team review your request.

Claim Submission

File a Claim

Complete the form below and we'll send your request to our claims team.

* Required fields

Customer Name *

Contract or Order # *

Service Address *

Plan Tier *

Date of Occurrence *

Affected Equipment *

Manufacturer / Model / Serial #

Contact Email

Contact Phone

Description of What's Going On *

Upload Photos / Videos

Attach photos or a short videoJPG, PNG, WEBP, HEIC, GIF, MP4, MOV or WEBM
Up to 8 files · 40 MB each · 120 MB total

Optional, but helpful for reviewing your claim.

By submitting, you confirm that the information provided is accurate to the best of your knowledge. Filing a claim does not constitute approval, a coverage determination, or authorization for repairs. Claims are reviewed under the applicable service contract terms.

Please keep this page open while large attachments are uploading. You'll receive a reference number when the upload completes.

We're Here to HelpProtect Your Pool.

File a Claim

Claim request submitted.

We're Here to Help
Protect Your Pool.